About Our Client
Our client is a global organisation seeking a highly skilled Senior HR Process Analyst / Business Analyst to optimise HR processes within a complex matrix environment. This role is critical in improving efficiency, ensuring compliance, and enhancing the employee experience across HR functions.
Position Overview
The Senior HR Process Analyst / Business Analyst will analyse, design, and optimise end-to-end HR processes, identifying areas for improvement and implementing best practices. This role will see the successful candidate work three days a week, in their London office, and the successful candidate will have a strong background in HR process mapping, business analysis, and Lean methodologies, with a preference for Six Sigma Black Belt certification. This contract role requires the ability to work effectively in an ambiguous, fast-paced environment and collaborate with multiple stakeholders across HR, IT, and Finance.
Core Responsibilities
- Process Mapping & Analysis – Document and analyse current (‘As-Is’) HR processes and design optimised (‘To-Be’) processes aligned with business objectives.
- End-to-End HR Process Optimisation – Evaluate and improve HR functions, including talent acquisition, onboarding, employee lifecycle management, payroll, benefits, performance management, and offboarding.
- Stakeholder Management – Collaborate with HR, IT, Finance, and other business units to gather requirements, address pain points, and implement solutions.
- Continuous Improvement & Lean Initiatives – Leverage Six Sigma methodologies to identify inefficiencies, streamline workflows, and enhance HR service delivery.
- Data-Driven Decision Making – Use qualitative and quantitative analysis to assess process improvements and their business impact.
- Change Management & Implementation – Support HR teams in adopting new processes by providing training, documentation, and ongoing support.
- Technology & Systems Integration – Assess HRIS system capabilities (SuccessFactors), recommend improvements, and align technology with process enhancements.
- Compliance & Risk Mitigation – Ensure HR processes comply with legal, regulatory, and company standards while mitigating operational risks.
Capabilities Required
- Bachelor’s or Master’s degree in Business, HR, Organisational Development, or a related field.
- Minimum of 7+ years’ experience in HR process analysis, business analysis, or process improvement within a complex matrix organisation.
- Six Sigma Black Belt certification required.
- Strong knowledge of HR processes, HRIS systems (SuccessFactors), and best practices.
- Proficiency in process mapping tools (e.g., Visio, Lucidchart, ARIS, Signavio) and business analysis methodologies.
- Experience with Lean, Agile, or other process improvement methodologies.
- Excellent stakeholder engagement skills with the ability to collaborate across multiple functions and levels.
- Strong problem-solving abilities and the capability to navigate ambiguity effectively.
- Excellent written and verbal communication skills, with experience presenting to senior leadership.
Desirable Skills
- Experience working in global HR environments.
- Familiarity with HR digital transformation initiatives.
- Strong project management skills, with the ability to drive initiatives from concept to execution.
- Knowledge of SuccessFactors best practices.
- Understanding of HR processes within the education sector.
What’s on Offer
- Contract role – 6 months.
- Hybrid working – London-based, with three days in the office per week.
- Opportunity to work within a leading global organisation on high-impact HR transformation initiatives.
